Ten Plus One Ltd – Privacy Policy

Ten Plus One Ltd has created this Privacy Policy to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Collection of Data/Contact Information/Financial Information

IP Address and Cookies

We use your internet protocol address to help diagnose problems with our server and to administer our website. We also use your internet protocol address to provide access without entering user credentials where appropriate.

Our website places “cookies” on your computer’s hard drive through your web browsers to keep track of your usage for the purposes of saving your shopping cart and saving your logged-in state so that you do not have to log in each time you visit our website. “Cookies” allow our website to recognize your computer when you access the website. If you would like to prevent the placement of cookies on your computer, or remove cookies from your computer, please access the “Help” portion of your browser or contact your browser provider. Please be advised that if you block or remove cookies from your computer, the website will not recognize your computer and you may not have access to all portions of the website.

Contact Information/Financial Information

Our website’s registration and order forms require users to provide us with contact information to establish subscription accounts and purchase services and products. Ten Plus One Ltd collects each user’s name, address, city, state, postal code, telephone number and e-mail address. Ten Plus One Ltd uses this information to contact the user regarding subscriptions, orders and administrative matters. New users must opt in to receive commercial communications and may opt out of receiving future commercial communications at any time (see “Anti-Spam Policy/Opt-out Choice” below).

Ten Plus One Ltd does not store the financial information entered by users, such as credit card numbers. However, does store purchase order numbers and related identification information. The financial information is only used to bill the user for products and services.

Ten Plus One Ltd does not rent, sell or exchange user information, and generally restricts access to user information to qualified Ten Plus One Ltd employees and agents. Ten Plus One Ltd may transmit a customer’s credit card data only to the appropriate credit card company and/or credit card payment processing company. Third parties who need access to Ten Plus One Ltd’s user information to provide operational or other support services are required by Ten Plus One Ltd to maintain high standards of security. Ten Plus One Ltd gathers only user information that is needed to administer its business and enhance and improve its services and products.

Ten Plus One Ltd may disclose a user’s contact or financial information if required to do so by law or in the good-faith belief that such disclosure is necessary to comply with an order of a court or government authority, or a subpoena. Ten Plus One Ltd may also disclose a user’s contact or financial information in the good-faith belief that such disclosure is necessary to protect Ten Plus One Ltd or the website, or enforce the applicable Terms and Conditions, in conjunction with an investigation or legal, equitable or administrative action or proceeding.

Ten Plus One Ltd may collect information on the services and products viewed by you on the website. Ten Plus One Ltd may use this information to customize your experience and suggest and offer you products according to your preferences. Ten Plus One Ltd may use this information to identify patterns and trends of use, but will only release or publish any such information in a manner that preserves your anonymity.

Ten Plus One Ltd may transfer part or all of your information in the case of a merger, acquisition, bankruptcy, or other sale of all or a portion of Ten Plus One Ltd’s assets or stock.

Links to Other Websites

This website contains links to other websites. Ten Plus One Ltd is not responsible for the privacy practices, security practices or the content of such websites.

Site Intended for Use by Adults

This website is intended for use by adults. Ten Plus One Ltd does not knowingly collect or publish any information personally identifying any child under age 13. Children under age 13 should not access this website and should not post any information personally identifying themselves anywhere on the website.


The security of this website and your information is of great importance to Ten Plus One Ltd. This website has reasonable security measures in place to protect the loss, misuse and alteration of your information under our control, but we make no assurances about our ability to prevent any such loss, misuse or alteration, and we shall have no liability to you or any third party from any loss, misuse or alteration. We do not warrant that your access to the website is completely secure.

You should promptly notify Ten Plus One Ltd if your account, user name or password have been lost or stolen. Ten Plus One Ltd will never ask you for your password. If you need a new user name and/or password, Ten Plus One Ltd will generate a new user name and password automatically through its computers and send it to your e-mail or postal address.

Anti-Spam Policy/Opt-out Choice

We are committed to providing users of this website with the choice to receive or not receive e-mails and/or other communications from Ten Plus One Ltd. We strive to comply with the CAN-SPAM Act. We only send commercial e-mails to new users who have requested or consented to receive e-mails about our services and products. We do not send unsolicited commercial e-mails (“spam”), buy or sell e-mail lists, or use purchased or harvested e-mail lists. We offer commercial e-mail recipients the opportunity to opt-out of further communications in every e-mail.

All of the newsletters that are sent to you by Ten Plus One Ltd include an unsubscribe link in them. You can remove yourself at any time from our newsletters by clicking on the unsubscribe link. You can also contact us at contact (at) tenplusone.org to change your information at any time.

Please note that we may not include the opt-out information in non-commercial e-mails (i.e., e-mails concerning your order, the website’s Terms and Conditions of Use, etc.). If you have questions or concerns regarding a non-commercial e-mail, please contact us using the information under “Contacting Ten Plus One Ltd” below.

Contacting Ten Plus One Ltd

This policy may be changed at any. If we should update this policy, we will post the updates to this page on our Website. This policy was revised January 5th, 2012.

If you have any questions or concerns regarding our privacy policy please direct them to :

E-mail:  contact@tenplusone.org

Postal mail: Ten Plus One Ltd, Rutland House, 23-25 Friar Lane, Leicester, LE1 5QQ

Changes to the Privacy Policy

Ten Plus One Ltd may change this Privacy Policy from time to time in its sole and absolute discretion. Please check this website regularly for changes. Substantive revisions to this Privacy Policy shall apply only prospectively.

Copyright © 2012 Ten Plus One Ltd | All Rights Reserved